Receptionist Office Coordinator

About the role

The Receptionist Office Coordinator will be the first point of contact for clients and visitors at Rathbones Investment Management’s Manchester office. Working on‑site five days a week, you will ensure a smooth and professional front‑of‑house experience while supporting internal teams.

Key responsibilities

• Provide a professional switchboard service and act as the face and voice of the company.
• Greet and direct guests, liaising with clients and Investment Managers to ensure seamless experiences.
• Manage room bookings using Condeco and arrange catering as required.
• Maintain the presentation and cleanliness of client areas, meeting rooms, and the kitchen.
• Process and collect post, and support other office services.
• Communicate any issues affecting Teams or Touchpoint that could impact client services.
• Continuously develop professional skills and knowledge.

Required profile

• Strong communication and customer‑service skills.
• Ability to adapt to last‑minute changes and work under pressure.
• Excellent time‑management and organisational abilities.
• Professional demeanor suitable for representing the company.

Required skills

• Microsoft Outlook
• Microsoft Teams
• Condeco room‑booking system