Service Advisor – Automotive

About the role

We are seeking an experienced Service Advisor to join our state‑of‑the‑art automotive facility in Truro. Working Monday to Friday, you will act as the key liaison between customers, workshop technicians, engineering, and finance teams, ensuring high‑quality service delivery.

Key responsibilities

• Coordinate mechanics, schedules, and workshop resources to meet deadlines and quality standards.
• Manage parts inventory, work schedules, and team budgets.
• Provide front‑line customer service, handling enquiries and service appointments.
• Serve as the primary link between engineering, finance, and customer service functions.

Required profile

• Proven experience in an automotive service environment, preferably as a Service Advisor or team lead.
• Ability to work with multiple teams and manage workshop operations.
• Commutable distance to Truro and a valid UK work permit.
• Clean criminal record and eligibility for employment in the UK.

Required skills

What we offer

• Competitive salary £35,000‑£38,000 per year.
• Overtime opportunities and a comprehensive benefits package.
• Fully funded training and clear progression pathways.
• Stable employment with a leading multi‑site automotive group.