This job is no longer available
This job expired on 25/09/2026. It no longer accepts applications.
Team Leader – Retail
The Body Shop International Limited · London
Job description
About the role
The Body Shop is seeking an enthusiastic Team Leader to support store management in delivering retail excellence. You will help drive sales, ensure a memorable customer experience, and champion the brand’s ethical values.
Key responsibilities
- Handle customer concerns promptly and share feedback with store management.
- Problem‑solve proactively using available resources.
- Support store layout, visual merchandising, inventory management and other operational tasks.
- Coach Customer Consultants to engage shoppers, promote campaigns and build loyalty.
- Assist in meeting sales and performance targets.
- Identify high‑potential candidates, support training and onboarding of new staff.
Required profile
- Experience in a customer‑facing role with a passion for beauty and retail.
- Strong communication and listening skills.
- Positive mindset and willingness to develop personally and professionally.
- Ability to build rapport with customers and provide appropriate solutions.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Kingdom.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
The Body Shop International Limited
London
Related job offers
-
Enterprise Business Development Manager
relx London -
Enterprise Business Development Manager – Hybrid London
relx London -
Territory Manager – Dual (Guelph/London)
breakthru London -
New Car Sales Manager – Citroen & Fiat
Stellantis &You UK You You -
Digital Customer Success Manager – Global
relx London Wall