Air Import Agent (Breakbulk)

About the role

Expeditors, a global supply chain management company, is hiring an Air Import Agent (breakbulk) in Manchester. The role ensures the proper and timely movement of freight and information within the Air Import department, delivering exceptional customer service.

Key responsibilities

• Keep the freight process flowing smoothly and on time
• Enter data accurately and on time into the operating system
• Process pre-alerts from overseas origins and monitor shipments in transit until arrival
• Update event codes in the import system promptly
• Liaise with airlines and sheds about discrepancies, and with collection drivers and the warehouse team
• Create records for shipments in the customs facility and settle consoles with overseas offices
• Maintain good relationships with vendors such as airlines and trucking companies
• Comply with regulations, including internal Operational Process Standards (OPS) and external government or customer requirements
• Understand the department's process flow and look for ways to improve efficiency

Required profile

• Previous experience in a similar position is desirable
• Proven interpersonal skills, with clear and concise communication
• Proactive and strong organisational skills
• Eligible to work in the UK

Required skills

• Good computer skills, including Excel and Word

What we offer

• Shift pattern of 4 days on, 4 days off, 6am to 6pm, with some weekend and bank holiday work
• 23 days holiday
• Private medical insurance, dental and optical cover
• Employee stock purchase plan
• Training and personnel development programme and EAP