Assistant Manager – Specialty Coffee & Natural Wine

About the role

Join Kabannas, a new 240‑key hybrid hotel and hostel in London, as an Assistant Manager overseeing the specialty coffee, natural wine and food & beverage experience. You will work side‑by‑side with the General Manager to shape culture, lead teams and deliver memorable moments for guests from day one.

Key responsibilities

• Lead all Front‑of‑House and Back‑of‑House teams as the main point of contact alongside the GM.
• Manage rotas, leave and absences, ensuring adequate staffing.
• Coordinate smooth task flow and handovers across departments.
• Champion high service standards and create memorable guest experiences.
• Support team development through regular 1:1s, goal setting and coaching.

Required profile

• Passionate about people, creating great moments and fostering a welcoming atmosphere.
• Demonstrated leadership experience in hospitality (hotel background a plus).
• Ability to inspire a team and build a genuine, inclusive culture.
• Interest or experience with specialty coffee and natural wine.
• Clear, honest communication and strong organisational skills.
• Adaptable, calm under pressure and committed to delivering personal service.

Required skills

What we offer

• Team‑first culture with real development and career growth opportunities.
• Free and discounted stays, generous food & drink discounts for you and your network.
• Birthday off, paid volunteering, enhanced family leave, health & life cover.
• Being part of a fast‑growing, modern hospitality brand that values individuality.