Deputy Registrar

About the role

London College of Contemporary Arts (LCCA) is looking for a Deputy Registrar to support the leadership and delivery of high-quality Registry services across its London sites. The role helps shape student services, strengthens compliance and drives operational excellence, supporting the Head of Registry Services in meeting academic, regulatory and institutional requirements. It is a full-time, 12-month fixed-term position.

Key responsibilities

• Support the leadership and delivery of Registry and student administration services.
• Deputise for the Head of Registry Services as required and give senior Registry advice across the institution.
• Oversee the student lifecycle: enrolment, registration, progression, assessment and completion.
• Ensure assessment processes and boards are secure, accurate, fair, timely and auditable.
• Manage student records, Registry systems and data quality, integrity and governance.
• Contribute to statutory and regulatory reporting, management information, dashboards and institutional reporting.
• Support timetabling and academic administration, and ensure compliance with OfS, validating partners, OIA, CMA and UKVI where applicable.
• Lead Registry systems development, implementation, integration and continuous improvement, and maintain operational controls, risk management and data protection.
• Lead, manage and develop Registry colleagues, and advise on academic regulations and policies.

Required profile

• Degree or equivalent relevant professional experience.
• Significant experience in Registry, student administration or a comparable higher education professional service.
• Experience managing or supervising teams within Registry or student administration.
• Strong organisational skills, excellent communication and stakeholder-management skills.
• Desirable: postgraduate or professional qualification in HE administration, governance or a related area, membership of a professional body such as the AUA, and experience with validating-partner arrangements or institutional growth.

Required skills

• Strong knowledge of UK HE student administration (enrolment, assessment, progression, completion).
• Understanding of academic regulations, assessment processes and academic governance.
• Understanding of OfS requirements, student data, consumer protection and regulatory reporting.
• Knowledge of student record systems, data governance and management information.
• Experience of systems implementation, process redesign and service improvement.

What we offer

• Competitive salary and annual leave entitlement.
• Pension scheme and Season Ticket Loan, subject to eligibility.
• Wellbeing support, professional development and training, employee discounts and rewards.
• Career development, staff networking and social activities.