Education Administrator

About the role

We are seeking a proactive Education Administrator to join a respected professional membership organisation supporting the medical healthcare sector. You will be the main point of contact for delegates, members, volunteers and external partners, delivering high‑quality customer service in a small, collaborative team.

Key responsibilities

• Support the delivery of professional examinations, handling pre‑ and post‑exam administration.
• Coordinate training programmes, including delegate enrolment, communications and virtual sessions.
• Set up and manage webinars, virtual training and expert‑led sessions using Microsoft Teams and Zoom.
• Maintain accurate records across CRM, learning management and other online systems.
• Respond to enquiries via email and telephone, resolving or escalating queries as needed.
• Process bookings, cancellations, transfers, refunds and payments in liaison with Finance.
• Assist committees and the Board of Examiners with meetings, agendas, minutes and follow‑up actions.

Required profile

• Highly organised with strong attention to detail.
• Ability to manage multiple priorities and deadlines.
• Experience in an administrative or customer‑service role.
• Enjoys working in a small, collaborative environment.

Required skills

• Microsoft Teams
• Zoom
• CRM systems

What we offer

• Starting salary of £25,000 per year.
• Excellent benefits package.
• Hybrid working model – two days per week in the London office.
• Permanent, full‑time position.