Field Service Engineer (EV Charging)

About the role

SWARCO Smart Mobility Solutions / EVOLT Charging Ltd is looking for a Field Service Engineer in Leeds/Wakefield to support its growing network of electric vehicle charging infrastructure. This is a hands-on role for someone who enjoys fault finding, working with tools and solving technical problems, providing on-site and remote support to customers.

Key responsibilities

• Daily servicing and maintenance of customer EV charging stations
• Diagnose and resolve electrical, hardware, software and network faults
• Complete repairs, including replacement of faulty parts and components
• Support installation, commissioning, preventative maintenance, upgrades and warranty activities
• Provide remote technical assistance to customers and field teams when required
• Maintain service records, daily worksheets and company vehicle mileage
• Manage and replenish spare parts stock
• Work with technical, engineering and customer service teams and support service contracts
• Follow safety procedures and electrical/EV charging standards, and take part in an on-call rota of about one week in five

Required profile

• At least 2 years' experience in a technical support or field service engineering role
• Proven track record of servicing, maintenance and repairs
• Comfortable working with electrical equipment and diagnosing faults; full training provided
• Ability to work independently and in a team, with good communication skills
• Full UK manual driving licence, right to live and work in the UK, and no more than 3 points
• Desirable: EV charging, automotive, clean energy or electrical engineering experience, remote support experience, on-call rota experience, and relevant engineering qualifications

Required skills

• Use of a multimeter and continuity testing
• Strong fault-finding and diagnostic skills
• Confidence using tools

What we offer

• Full internal training and certifications, and career development in the EV charging industry
• Company vehicle and tools, and a varied role covering customer support, diagnostics, maintenance and repairs
• 33 days holiday pro rata, employer pension contributions, employee assistance programme and life assurance up to 6x salary