Field Service Engineer - North

About the role

TOMRA, a global leader in recycling and circular economy solutions, is hiring Field Service Engineers for its UK organisation as it grows ahead of the Deposit Return Scheme launch in October 2027. The role covers the North West and North East regions and involves maintaining, repairing and optimising equipment at customer sites, with a mix of planned and reactive work.

Key responsibilities

• Install, maintain and repair TOMRA Reverse Vending Machines (RVMs) at customer sites
• Support the installation, commissioning and roll-out of new machines as they expand across the UK
• Diagnose and resolve mechanical and electrical issues, carrying out preventative maintenance and reactive repairs
• Build relationships with customers and site contacts
• Travel throughout the region, with occasional overnight stays
• Record service activities, machine status and updates using digital systems
• Share feedback and contribute to continuous improvement while maintaining high safety standards

Required profile

• Solid foundation in electro-mechanical systems, with an interest in analysing, testing and repairing complex equipment
• Curious, solution-oriented and customer-focused, with clear communication skills
• Comfortable working with power tools and hand tools independently and in a team
• Flexible to travel and manage your own schedule in a field-based role
• Full UK driving licence

Required skills

• Electro-mechanical troubleshooting and repair
• Use of power tools and hand tools

What we offer

• Competitive salary and comprehensive benefits package
• Health insurance (option to add family)
• 10% non-contributory employer pension contributions
• Tenure leave, with more accruing after 5+ years of service
• Company bonus and paid overtime