Full-time Waiter/Waitress – London
Big Mamma · Londres
وصف الوظيفة
About the role
Join Big Mamma’s vibrant front‑of‑house team in London as a Waiter/Waitress. You’ll deliver memorable dining experiences, showcase our Italian‑Italian menu, and contribute to a high‑energy hospitality environment.
Key responsibilities
- Serve guests in your section, following service steps, offering recommendations and upselling.
- Process payments accurately and efficiently.
- Master the menu, including dishes, wines and cocktails.
- Open and close your section with professionalism.
- Maintain cleanliness, organisation and health‑and‑safety standards on the floor.
- Support colleagues during service and help create a positive atmosphere.
Required profile
- Passion for Italian food and excellent customer service.
- High energy, proactive attitude and strong team spirit.
- Effective communication skills and prior experience as a waiter/waitress in a busy restaurant.
- Flexible availability, including evenings and weekends.
Required skills
What we offer
- £12.71 per hour plus 15% of service charge generated in your section.
- Permanent, full‑time contract with a 5‑day work week.
- Daily staff meals and 15% discount across all Big Mamma restaurants (UK & Ireland).
- £500 employee referral bonus and access to Wagestream.
- Mental health & wellbeing support, continuous training and career progression.
- Mobility opportunities across UK and European venues.
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Big Mamma
Londres
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