Housekeeping Porter

About the role

Delano London, opening in late 2026, is looking for a Housekeeping Porter to join the housekeeping team under the guidance of the housekeeping management. The porter supports the team by keeping guest rooms, corridors and public areas clean and organised, completing assigned tasks efficiently and upholding brand standards.

Key responsibilities

• Assist room attendants by delivering clean linens, towels, amenities and supplies to rooms and carts, and remove soiled linens and waste hygienically.
• Complete the cleaning checklist for all assigned rooms and areas.
• Keep housekeeping storage rooms, corridors and service areas tidy.
• Respond promptly to guest requests and those from room attendants and the supervisor, and escalate guest concerns to the supervisor.
• Report maintenance issues, damages and safety hazards to the supervisor.
• Follow key signing procedures, lost property procedures and health, safety, fire and security rules.
• Help with stock organisation, inventory checks and replenishment of supplies, linen and equipment.
• Support special projects, preventative cleaning and training sessions, and uphold brand standards for cleanliness, guest privacy and professionalism.

Required profile

• High school diploma or equivalent.
• Previous housekeeping or hospitality support experience preferred.
• Physically able to stand, walk and work for a minimum eight-hour shift, including lifting, bending and carrying.
• Observant, responsive and able to handle several tasks in a fast pace.
• English verbal communication; additional languages are a plus.

Required skills

• Familiarity with cleaning techniques, materials and equipment.
• Basic knowledge of hotel operations and guest service standards.
• Working knowledge of health and safety regulations for housekeeping.

What we offer

• The chance to help launch a hospitality brand in London and shape its culinary identity.
• A fast-growing international group and a creative, ambitious environment.
• Development opportunities and colleague benefits, including hotel stays and experiences across the group.