Renewals Administrator

About the role

LRG, an award-winning national property company with over 200 branches across England and Wales, is recruiting a Renewals Administrator for its Service Delivery department in Pride Park, Derby. The role is full-time, Monday to Friday 9am to 5:30pm, with a competitive salary package.

Key responsibilities

• Use the Propco system fully, including workflows, mail merge, confirming tenancies and checking tenants in.
• Process and chase tenant references, liaising with Keysafe and employers or landlords where necessary.
• Raise invoices for initial monies.
• Draft tenancy agreements and send them via DocuSign.

Required profile

• Excellent customer service skills.
• Well presented, articulate and numerate.
• Good telephone manner.
• Ability to prioritise workload and work under pressure.
• Diplomatic and able to work as part of a team.

What we offer

• Proven track record of career growth and advancement within the company.
• Training and ongoing professional development.
• Access to a diverse portfolio of properties.
• Supportive and collaborative team environment.
• Quarterly and yearly awards.
• Salary sacrifice pension scheme.
• Holiday allowance increasing by 1 day per year, up to an additional 5 days per year.

LRG is an equal opportunities employer and recruits directly, so no recruitment agencies are involved.