Technical Analyst (Data Management)

About the role

The John Lewis Partnership is recruiting a Technical Analyst (internally called Data Management Analyst) for its London head office in Pimlico. The role drives value through technical expertise and strong data management practices, using specialist data knowledge and analytical techniques to identify, investigate and fix issues and governance problems, and to deliver technical solutions. It sits in the Data, Insight & Analytics shared capability and reports to the Data Management Office.

Key responsibilities

• Manage end-to-end quality processes, define and report on data quality metrics, and identify patterns and trends to improve data accuracy.
• Analyse and document business requirements, represent the Data Management profession on key projects and give data-led insights to support leadership decisions.
• Map out user journeys, identify pain points and turn them into potential requirements.
• Manage third-party data service supplier relationships and communicate complex data insights clearly to stakeholders across the Partnership.
• Engage in continuous professional development and, where applicable, support and guide other team members.

Required profile

• Strong data and/or business analysis skills.
• Proven experience working with databases, large data sets and commercial data processes.
• Excellent written and verbal communication skills, with the ability to simplify complex information.
• Strong organisational and stakeholder management abilities.
• Desirable: knowledge of Python, SQL and R; governance and process development experience; data quality measurement and management experience; people and/or assignment management experience; retail industry experience; knowledge of continuous improvement methodologies; experience with Snowflake.

What we offer

• Permanent contract, 35 hours per week, with a salary up to £60,000 depending on experience (advertised range £53,000 to £78,000).
• Hybrid working, with the team aiming for one day per week in the office.
• Night premium of £5.25 per hour for work between 22:00 and 06:00.
• Pension, life assurance, holiday leave, partner discounts and leisure learning support.