Associate Engagement Manager – IT Sales (Utilities)

About the role

The Associate Engagement Manager (AEM) will drive client relationship management and business development for Infosys' Utilities Europe unit. You will work closely with senior client stakeholders to understand their needs, position Infosys solutions, and secure new business.

Key responsibilities

• Manage relationships with key client personnel, including CXOs and C‑level contacts.
• Sell concepts and influence client decisions based on Infosys capabilities and track record.
• Conduct market, research, and competitor analysis to shape winning strategies.
• Review and align sales and pursuit plans with leadership to meet targets.
• Provide expertise on Master Service Agreements (MSA) and contract negotiations.
• Lead client presentations, workshops, pricing discussions, and MSA negotiations.
• Collaborate with product/service vendors to build alliances.
• Maintain account hygiene and create proposals/solutions aligned with RFP requirements.
• Promote Infosys offerings to prospects within the utilities sector.
• Work with delivery teams on staffing and resolve delivery issues to avoid escalations.

Required profile

• Proven track record of farming business solutions and managing client relationships in the European utilities sector.
• Strong business development, account management, and relationship‑building experience.
• Experience interacting with C‑level client contacts.
• Good understanding of the global delivery model and IT services industry.
• Experience managing large, multi‑location consulting engagement teams (desirable).
• Hands‑on experience creating proposals and leading presentations.
• Strong leadership and interpersonal skills.

Required skills

What we offer

• Competitive compensation, including bonus.
• Opportunity to work with a global leader in IT services.
• Exposure to high‑profile utilities clients across Europe.