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This job expired on 01/10/2026. It no longer accepts applications.
Business Analyst - Salesforce CRM
Sanderson · London
Job description
About the role
We are looking for an experienced Business Analyst to support a major transformation programme focused on improving client onboarding and CRM processes for our banking client. The role is based in London, working four days per week on site.
Key responsibilities
- Gathering and documenting business requirements.
- Working closely with stakeholders to understand current processes and identify improvements.
- Supporting Salesforce CRM enhancements to improve user experience and data quality.
- Defining requirements for system integrations and data feeds.
- Supporting workflow automation and process optimisation initiatives.
- Assisting with testing and successful delivery of solutions.
Required profile
- Strong Business Analyst experience on technology or business change programmes.
- Proven Salesforce CRM experience.
- Excellent requirements gathering and process mapping skills.
- Experience improving business processes and workflows.
- Ability to work with both business and technology stakeholders.
- Experience supporting testing and UAT activities.
- Financial services/banking experience.
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Sanderson
London
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