Client Care Coordinator (Receptionist)

About the role

We are looking for a friendly and empathetic Client Care Coordinator to join our team in Woodley. In this role you will be the first point of contact for clients, handling inbound calls via Microsoft Teams and arranging appointments. You will work in a modern office environment, supporting people through a variety of personal situations.

Key responsibilities

• Answer a high volume of inbound calls and provide courteous, empathetic assistance.
• Record personal information accurately and update the in‑house client management system.
• Manage diaries and schedule appointments using Microsoft Teams.
• Handle confidential information in line with data protection standards.
• Maintain a professional front‑of‑house presence and support day‑to‑day office operations.

Required profile

• Previous experience in a receptionist, front‑of‑house or customer‑service role.
• Excellent verbal communication and a professional presentation.
• Strong organisational abilities and the capacity to multitask under pressure.
• High attention to detail and reliability.

Required skills

• Proficiency with Microsoft Teams.
• Good working knowledge of Microsoft Office applications.

What we offer

• Competitive salary of £27,000‑£28,500 per annum plus bonus.
• Supportive and professional working environment.
• Career development opportunities.
• Modern offices in nearby Beaconsfield.