Credit Controller / Accounts Receivable Assistant

About the role

This permanent position is based in Alton, South East England and reports to the Group Finance Manager. You will lead the credit control function, ensuring prompt collection of outstanding debts while maintaining strong customer relationships.

Key responsibilities

• Manage the credit control process through telephone, email and written communication.
• Chase outstanding invoices and resolve customer payment queries.
• Maintain accurate customer records and payment arrangements.
• Produce aged debtor reports and customer statements.
• Review customer accounts and support credit limit reviews.
• Post receipts and complete bank reconciliations.
• Investigate account discrepancies and debit note queries.
• Raise credit notes and support customer returns.
• Assist with month‑end reconciliations and broader finance administration.

Required profile

• Previous experience in Credit Control, Sales Ledger or Accounts Receivable.
• Strong communication and negotiation abilities.
• Excellent attention to detail and organisational skills.
• Ability to manage a busy workload and meet deadlines.
• Proactive, customer‑focused approach.

Required skills

• Excel
• Finance systems (as used by the company)