Credit Controller – Finance Team (Birmingham)

About the role

We are seeking an experienced and proactive Credit Controller to join our busy finance team in Birmingham. You will manage the full credit control function, ensuring timely collection of outstanding debt across a varied ledger while building strong client relationships.

Key responsibilities

• Manage a busy ledger, proactively chasing outstanding invoices via telephone, email, and letter.
• Build and maintain client relationships, resolving payment queries and disputes professionally.
• Monitor debtor accounts and escalate overdue balances according to company policy.
• Allocate cash receipts accurately and reconcile accounts regularly.
• Prepare aged debtor reports and present updates to finance and senior management.
• Liaise with sales, operations, and customer service to resolve billing issues.
• Assess creditworthiness of customers and recommend appropriate credit limits.
• Support month‑end processes and reporting for the wider finance team.

Required profile

• Proven experience in a Credit Control role with a track record of reducing debtor days.
• Strong communication skills, confident on the phone and in writing.
• Highly organised with the ability to prioritise a high‑volume workload.
• Team player who can also work independently and take initiative.
• Based in London or able to commute to London regularly.

Required skills

• Microsoft Excel

What we offer

• Salary of £40,000 – £50,000 depending on experience.
• Hybrid working with flexibility built in.
• Permanent contract within a well‑established business.
• Supportive finance team with real career development opportunities.
• Competitive benefits package including pension and holiday allowance.