Digital Account Manager

About the role

The Digital Account Manager will oversee client relationships within the media and agency industry, ensuring the successful delivery of marketing strategies and campaigns. This permanent, onsite position is based in Birmingham and offers the chance to manage accounts and drive client satisfaction.

Key responsibilities

• Manage client accounts on the agency side, delivering integrated marketing campaigns.
• Work closely with senior leadership to develop and execute client strategies.
• Present insights, recommendations, and performance analyses to clients and prospects.
• Analyse campaign performance and drive continuous improvement.
• Support and develop junior team members, including mentoring and oversight.

Required profile

• Proven experience managing client accounts within the media and agency industry.
• Strong B2B marketing experience across multiple sectors.
• Experience working with SME clients and business owners.
• Commercial mindset focused on delivering measurable ROI.
• Confident presenting ideas, managing clients, and building lasting relationships.
• Experience mentoring or overseeing junior team members.

Required skills

• HubSpot (advantageous).

What we offer

• Salary of around £40,000 per annum.
• 25 days of annual leave.
• Retention and new client bonuses.
• Permanent position with growth opportunities.
• Collaborative and supportive team environment in Birmingham.