Employee Relations Manager

About the role

We are seeking an experienced Employee Relations Manager to join a large, values‑led organisation in London. You will deliver a high‑quality, consistent, and legally compliant Employee Relations service while working in a hybrid model (2 days onsite, 3 days remote).

Key responsibilities

• Manage complex ER casework including sickness absence, conduct, capability and grievance matters.
• Coach and support managers to build confidence and capability in handling ER issues.
• Ensure all advice and outcomes are legally compliant and aligned with best practice.
• Oversee the work of an ER Advisor and build effective relationships with internal stakeholders.
• Contribute to management information reporting, identify trends and provide insight for decision‑making.
• Prepare Employment Tribunal documentation, including ET3 responses.
• Maintain and develop People policies, procedures and support organisational projects.
• Deputise for the Lead Employee Relations Manager when required.

Required profile

• Proven experience in employee relations, handling complex cases at pace.
• Strong influencing, coaching and stakeholder‑management abilities.
• Technical expertise in employment law and HR processes.
• Collaborative approach with a focus on building trusted relationships.

Required skills

What we offer

• Competitive salary of £45,000 per year.
• Excellent benefits package.
• Hybrid working arrangement.
• Opportunity to develop management capability and contribute to continuous improvement.