Freight Forwarding Manager

About the role

Cast UK Limited is expanding its international operations and needs a confident Freight Forwarding Manager to own import, export and supply‑chain activities. This hands‑on position will manage daily freight operations, resolve issues quickly and drive process improvements across a busy global network.

Key responsibilities

• Manage daily freight forwarding, import and export activity across the supply chain.
• Oversee inbound sea freight and support road and air freight as required.
• Coordinate shipments from purchase requirement through to final customer delivery.
• Handle customs clearance, supplier documentation and shipping paperwork.
• Monitor containers, delivery schedules and freight movements.
• Liaise with freight forwarders, suppliers, factories, customers and internal stakeholders.
• Work closely with overseas teams to keep shipments moving efficiently.
• Identify and resolve supply‑chain issues promptly.
• Improve systems, processes and ways of working.
• Maintain customs compliance records, policies and procedures.
• Ensure compliance with HMRC requirements.
• Support wider operational improvement across the company.

Required profile

• Strong freight forwarding, import, export or international logistics experience.
• Deep knowledge of sea freight and customs clearance.
• Experience managing suppliers, freight partners or internal logistics processes.
• Confident communicator able to build strong relationships.
• Comfortable dealing with overseas factories and head‑office teams.
• Independent decision‑making and problem‑solving capability.
• Excellent attention to detail in documentation, compliance and administration.
• Commercially aware, proactive and well‑organised.
• Ability to manage changing priorities, deadlines and shipment issues.
• Previous supervisory or management experience within logistics is beneficial.

Required skills

• ERP platforms

What we offer

• Pension scheme
• 25 days holiday plus bank holidays
• Paid parking
• Training and development opportunities
• Annual bonus
• Salary £35,000‑£46,000 per year, flexible for the right candidate