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This job expired on 02/10/2026. It no longer accepts applications.
French Customer Service Advisor – Hybrid – £26k‑£27k
Office Angels · Ashford
Job description
About the role
We are recruiting a French‑speaking Customer Service Advisor for an engineering client based in Ashford. The role involves assisting customers via phone, email and chat, processing orders for engineering parts and building strong relationships.
Key responsibilities
- Liaise with customers and suppliers in France.
- Process customer orders for engineering parts.
- Respond to queries by telephone and email.
- Build and maintain relationships with customers.
- Update customers about deliveries.
- Handle occasional complaints.
Required profile
- Bilingual French and English (essential).
- Previous experience in a customer service office environment.
- Experience processing customer orders.
- Knowledge of Microsoft applications, especially Excel.
Required skills
- Microsoft Excel
What we offer
- Salary between £26,000 and £27,000 per year.
- Hybrid working with free on‑site parking.
- 25 days annual leave plus bank holidays.
- Development opportunities to grow skills and career.
- Immediate start date or flexible notice period.
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Office Angels
Ashford
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