HR Services Administrator – Entry Level

About the role

We are seeking an organised, customer‑focused HR Services Administrator to join our team on a hybrid basis. This entry‑level position involves providing efficient HR administrative support throughout the employee lifecycle while maintaining accuracy, confidentiality and compliance.

Key responsibilities

• Support HR administration for starters, movers, leavers and payroll‑related activities.
• Respond to HR queries via the inbox, self‑service portal, email, phone and Microsoft Teams.
• Prepare employment‑related correspondence and keep employee records up to date.
• Assist with pre‑employment vetting, compliance checks and GDPR‑compliant reference processing.
• Escalate issues when necessary and ensure work is completed within agreed SLAs and KPIs.
• Contribute to HR projects, maintain process documentation and support continuous improvement initiatives.

Required profile

• Previous administration experience, ideally within an HR environment.
• Excellent organisational skills with strong attention to detail.
• Effective communication and customer‑service abilities.
• Ability to handle confidential information discreetly.

Required skills

• Proficiency in Microsoft Office.
• Experience using Microsoft Teams and HR information systems.