Legal Secretarial Manager

About the role

This senior position leads the secretarial function for a leading international law firm, overseeing a large team across London and regional offices. You will drive efficiency, embed best practice and shape a collaborative culture while supporting senior stakeholders.

Key responsibilities

• Lead, manage and develop a sizeable secretarial team across multiple UK offices.
• Oversee digital workflow and task‑allocation systems to ensure efficient delivery.
• Drive performance management, appraisals, training and career development initiatives.
• Foster a cohesive, service‑focused team culture.
• Implement change initiatives and process improvements to enhance support delivery.
• Build strong relationships with senior stakeholders throughout the firm.
• Coordinate and chair regular team meetings, ensuring accountability and innovation.
• Support effective resourcing and forward planning of secretarial support needs.

Required profile

• Proven experience managing secretarial or administrative teams in a professional services environment.
• Strong leadership and stakeholder management skills with the ability to influence at all levels.
• Experience with workflow or task‑management systems.
• Demonstrated ability in performance management, change delivery and continuous improvement.
• Excellent organisational, communication and relationship‑building capabilities.
• Proactive, collaborative and resilient, able to balance strategic oversight with hands‑on leadership.

Required skills

What we offer

• Competitive salary up to £75,000 per year.
• Hybrid working arrangement based in London.
• Opportunity to influence a high‑impact function within a major international law firm.