Legal Secretary – Road Traffic Accidents Team

About the role

We are seeking an experienced, highly organised Legal Secretary to join our Road Traffic Accidents team. You will provide high‑quality secretarial and administrative support to a busy group of lawyers, handling everything from typing and file management to preparing court bundles and liaising with clients.

Key responsibilities

• Support multiple Road Traffic Accident lawyers within a collaborative pool of Legal Secretaries.
• Prepare correspondence, pleadings and court bundles.
• Photocopy, scan and manage documents, with assistance from the Administration team.
• Handle inbound and outbound telephone calls professionally.
• Schedule appointments, arrange meetings and coordinate with lawyers, clients, counsel and other stakeholders.
• Provide assistance to fellow Legal Secretaries and the wider administration team as needed.
• Update the Proclaim case management system where appropriate.

Required profile

• Demonstrable experience as a Legal Secretary.
• Excellent command of English spelling, punctuation and grammar.
• IT literate with strong attention to detail.
• Professional and friendly telephone manner with exceptional customer service skills.
• Ability to prioritise workload in a fast‑paced environment.
• Prior exposure to the Proclaim case management system is desirable.

Required skills

• Proclaim case management system (desirable).
• Audio typing speed of 65+ words per minute.
• Digital dictation software such as Diktamen.
• Proficiency with word processing software (e.g., Microsoft Word).

What we offer

• Salary up to £28,000 per year, dependent on experience.
• Hybrid working pattern (3 days office, 2 days remote) after probation.
• 23 days holiday, increasing to 26 days plus bank holidays.
• Additional holiday buy‑back options and an extra day off for your birthday.
• Standard working hours: 8:30 am–5:30 pm Monday‑Thursday, 8:30 am–5:00 pm Friday.