Master Driver - Transport Operations

About the role

Air Liquide UK is looking for a Master Driver to join its transport operations team in Birmingham. The role drives excellence, leads safety initiatives and helps shape the future of transport operations. It sits alongside the driver trainer/instructor function.

Key responsibilities

• Assess the training needs of driver teams and ensure the effectiveness of driver trainer resources by validating technical and coaching competencies.
• Support the operations team during driver interviews and onboarding.
• Schedule, track and carry out formal on-the-job observations and assessments, as well as BVSs, to monitor performance.
• Oversight and development of the driver qualification process, including coaching drivers through on-the-job assessments and using IVMS, tachograph and fatigue and distraction system data to measure and monitor performance.
• Give regular feedback to key stakeholders and develop, implement and control safety plans linked to organisational objectives.
• Contribute to, lead and validate formal investigations into incidents, identifying improvements and corrective actions.
• Assess customer delivery points, identify issues and work with teams to put solutions in place.

Required profile

• Previous experience as a driver trainer or instructor is essential.
• HGV licence with no points or convictions in the last 5 years, and a clean driving licence free of RSE and endorsements for the same period.
• Good safety performance and compliance with regulations, and the ability to earn the respect of drivers and road transport stakeholders.
• Previous experience developing training plans as part of C-IPM for driver teams.
• Incident investigation and root cause analysis experience.

Required skills

• Development of risk assessments and standard operating procedures (SOPs).
• Communication and group presentation skills.
• Ability to recognise individual strengths, give positive feedback and coach, and to act as a proven motivator and leader.