Parts Administrator - US Central Stores, Birmingham

About the role

Crown, a leading material handling company producing forklifts, batteries, chargers, automation solutions and warehouse products, is hiring a Parts Administrator for its US Central Stores in Birmingham. The role answers and processes parts requests from all UK branches and keeps close contact with branch parts coordinators.

Key responsibilities

• Answer and process incoming parts requests from all UK branches
• Pull orders, receive and put away stock
• Order parts and build relationships with Crown Parts Centre and outside vendors
• Support branches and respond to their concerns and requests
• Maintain direct contact with all branch parts coordinators and administrators
• Process paperwork and carry out inventory control, including cycle counts of the stockroom

Required profile

• GCSEs or equivalent
• Good verbal and written communication, interpersonal, organisational, numerical and computer skills
• Preferred: parts or inventory control experience and lift truck industry experience
• Ability to follow written, oral and diagram instructions, to solve problems such as long supplier lead times, and to work flexibly within a team

Required skills

• Working knowledge of Microsoft Office (Excel and Word)
• Parts and service manuals, internet and ordering software
• Desirable: knowledge of Baan software or an equivalent package

What we offer

• Hours: Monday to Thursday 08:00 to 16:30 and Friday 08:00 to 16:00, with a 1-hour unpaid lunch break each day
• Salary dependent on experience
• 25 days holiday plus bank holidays
• Company pension plan
• Discount scheme with access to perks from major UK brands