Motor Claims Administrator – £29,080 + Bonus

About the role

Join a fast‑growing motor claims operation in central Manchester as a Motor Claims Administrator. You will manage claims from first notification through settlement, ensuring smooth progress and excellent customer outcomes.

Key responsibilities

• Manage and update motor claims throughout their lifecycle.
• Maintain accurate claims records and documentation.
• Liaise with insurers, solicitors, repairers and other external partners.
• Chase updates and resolve issues to keep claims moving forward.
• Provide regular updates to stakeholders and produce performance reports.
• Ensure compliance with industry regulations and internal procedures.
• Support the wider claims team with administrative tasks.

Required profile

• Experience in motor claims administration, motor insurance, FNOL or accident management.
• Strong communication and organisational abilities.
• Attention to detail and a proactive, customer‑focused mindset.
• Ability to work effectively in a fast‑paced environment.

Required skills

• Microsoft Office

What we offer

• Basic salary of £29,080 per year.
• Performance‑related bonus after probation.
• Time‑and‑a‑half pay for evening hours.
• Additional day off in lieu for bank‑holiday shifts.
• Modern central Manchester office location.
• Supportive management and clear progression opportunities.