Outcome Broker - Care Navigator

About the role

Coventry City Council is recruiting an Outcome Broker (Care Navigator) to work within its Hospital and Locality Integrated Teams. The post sources and arranges appropriate care and support for individuals, working closely with care providers and partner organisations to negotiate placements and care packages. It is a varied, fast-paced role supporting patients to leave hospital safely and move into the most appropriate care setting.

Key responsibilities

• Sourcing and arranging care and support for individuals through care providers and partner organisations
• Negotiating placements and care packages so people receive the right support at the right time
• Maintaining accurate vacancy and capacity information and making good use of block-contracted services
• Facilitating timely hospital discharges and supporting safe transitions to care settings

Required profile

• Right to work in the UK; no sponsorship offered
• Excellent organisational skills, able to manage competing priorities and meet deadlines
• Strong written and verbal communication, interpersonal, negotiation and problem-solving skills
• Ability to build effective working relationships and to interpret information for decision-making
• Confidence using spreadsheets, databases and case management systems
• DBS check required; the post is exempt under the Rehabilitation of Offenders Act 1974

What we offer

• Salary of £30,023 to £35,570, with incremental progression and salary matching
• Annual leave starting at 28 days plus Bank Holidays
• Local government pension scheme and lifestyle discounts
• Hybrid working
• Inclusive employee networks and an Employee Assistance Programme
• Additional 10% enhancement for late shifts and weekends on a 1-in-3 rota; 37 hours per week