Senior Outreach Worker (Stabilisation Centre)

About the role

Coventry City Council's Housing and Homelessness Service is recruiting an experienced Stabilisation Centre Navigator to join its Rough Sleeping Team. The role helps shape and deliver a new four-bed Stabilisation Centre that provides short-term accommodation (usually a few weeks) for people experiencing rough sleeping and complex needs, giving them stability while the right services come together. The post is fixed term, full time, 37.5 hours per week, with a salary of £35,570 to £41,177.

Key responsibilities

• Have future-focused conversations with people about the changes they want to make, helping them identify their own route off the street into accommodation
• Manage a small caseload and act as a key coordinator for each person, bringing together health, housing, mental health, substance misuse, probation and other professionals
• Lead regular case management meetings, agree clear actions and ensure professionals follow through on what has been agreed
• Support people to take ownership of their own journey, without doing everything for them

Required profile

• Natural curiosity, solution focus and the ability to hold conversations that create change
• Confidence working with people who have multiple and complex needs, with a focus on their future rather than crisis management alone
• Right to work in the UK; no sponsorship offered
• The post is exempted under the Rehabilitation of Offenders Act 1974 and appointment is conditional on a satisfactory DBS check

Training and support in the approaches and tools used is provided. Guaranteed interviews are offered to members of the Armed Forces and veterans, people currently in or previously in care, and people who consider themselves disabled or have a long-term health condition. The interview is scheduled for Thursday 26 November 2026, and applications close on 20 November 2026.