Part-Time Sales Specialist – Premium Fashion Retail

About the role

Join the retail team of two premium British womenswear brands, Wrap London and POETRY, as a Part‑Time Sales Specialist. You will work in one of the London boutiques, delivering a memorable shopping experience and helping customers discover pieces that inspire confidence.

Key responsibilities

• Provide exceptional customer service and act as a brand ambassador for the assigned boutique.
• Build genuine, long‑lasting relationships with shoppers.
• Develop deep product knowledge and offer confident styling advice.
• Accurately process sales using the till and store operating systems.
• Maintain high visual‑merchandising standards.
• Collaborate with a close‑knit retail team and support day‑to‑day store operations.

Required profile

• Previous experience in a customer‑facing retail role, ideally within fashion.
• Enthusiastic, approachable and passionate about delivering outstanding service.
• Enjoys building relationships and creating memorable experiences.
• Reliable commute to either the Westbourne Grove or South Kensington store.
• Flexible availability, including weekends.

Required skills

• Strong product knowledge and ability to give styling advice.
• Proficiency with point‑of‑sale (POS) and store operating systems.
• Good visual‑merchandising sense.

What we offer

• £13.50 per hour, 12 hours per week across two days, with extra hours when available.
• Permanent part‑time contract.
• Company pension and generous employee discount on both brands.
• Supportive team environment with ongoing training in customer service, personal styling, product knowledge and visual merchandising.