Regional Facilities Manager

About the role

Our client, a growing university in London, is seeking a Regional Facilities Manager to lead the delivery of estates operations across its campus. The role will oversee both in‑house teams and external suppliers to ensure a safe, efficient and welcoming environment for staff, students and visitors.

Key responsibilities

• Drive a culture of service excellence across all soft FM services including reception, security, grounds, portering and cleaning.
• Manage operational performance of internal teams and contracted suppliers, monitoring SLA and KPI compliance.
• Provide departmental leadership, mentoring and training for a team of facilities managers.
• Lead change management initiatives and transformation projects within the facilities function.
• Oversee contract management of the external supply chain, ensuring commercial and contractual obligations are met.

Required profile

• Significant experience delivering best‑in‑class facilities services in a large multi‑site environment.
• Proven leadership ability within a collaborative, collegiate setting.
• Strong commercial and contract management acumen.
• High energy, proactive attitude with a “can‑do” mindset.

Required skills