Property Services Assistant

About the role

This is an exciting time to join Clyde Valley Group, supporting responsive repairs, void works, medical adaptations and overall property services. The Property Services Assistant provides high‑quality administrative and coordination support across repairs, voids, adaptations, contractor liaison and customer communication.

Key responsibilities

• Maintain accurate repairs records, liaise with contractors and customers, issue work orders and inspection requests, and ensure repairs progress according to policy.
• Administer and coordinate medical adaptations, keeping precise records, tracking progress and communicating sensitively with customers, contractors and external partners.
• Resolve repairs, voids and property‑related enquiries by collaborating with customers, contractors and internal colleagues.
• Maintain comprehensive property, contractor, repairs, voids and service records to support performance monitoring, audits and continuous improvement.
• Contribute to effective teamwork across Property Services, Asset Management, Investment, Compliance, Housing Services and Customer Services, ensuring information is well managed and customer outcomes remain central.

Required profile

• HNC in Administration, Business Administration or equivalent relevant work experience.
• Experience delivering administrative support in a busy, customer‑focused environment.
• Proven ability to maintain accurate records, update systems and coordinate follow‑up actions.
• Understanding of data quality, confidentiality and information governance.
• Ability to work collaboratively and build effective relationships with colleagues, contractors and customers.

What we offer

• Competitive remuneration and benefits package, including generous holidays and flexible working arrangements.
• On‑site gym and training & development opportunities.
• Disability Confident employer – guaranteed interview for disabled candidates and reasonable adjustments throughout the recruitment process.