Sales Executive – Luxury Retail

About the role

Join a prestigious flagship boutique on New Bond Street as a Sales Executive. You will represent a heritage luxury brand, engage an international clientele, and deliver memorable, personalised experiences that reflect the brand’s craftsmanship and innovation.

Key responsibilities

• Build and nurture long‑term relationships with new and existing clients, creating a loyal customer base.
• Drive business development through networking, client outreach and proactive CRM engagement.
• Consistently meet individual and boutique sales targets while maintaining exceptional service standards.
• Deliver tailored in‑boutique experiences, acting as a trusted advisor throughout the purchase journey.
• Maintain detailed client profiles and use CRM tools to schedule follow‑ups, appointments and private viewings.
• Develop deep product and brand knowledge to communicate the story behind each piece.

Required profile

• Minimum 4 years’ experience in luxury retail (essential).
• Proven record of strong personal sales performance.
• Excellent interpersonal and relationship‑building abilities.
• Commercial mindset with a drive for business development.
• Willingness to learn and grow within a luxury environment.
• Experience in watches or jewellery is advantageous but not mandatory.

Required skills

• Proficiency with CRM systems and client‑eling tools.

What we offer

• Salary £38,000 – £48,000 per year, dependent on experience.
• Competitive commission structure.
• Opportunity to work in a renowned New Bond Street boutique with clear career progression.