SAP Support Analyst (Manchester)

About the role

As an SAP Support Analyst based in Manchester, you will ensure the smooth operation of SAP systems within a fast‑moving consumer goods (FMCG) environment. You will work closely with business stakeholders to align technology solutions with business objectives.

Key responsibilities

• Provide technical support for SAP systems to maintain continuous operations.
• Triage SAP‑related issues and route them to the appropriate teams.
• Collaborate with cross‑functional teams to optimise SAP processes and functionality.
• Monitor system performance and recommend improvements.
• Assist in the implementation of SAP updates and new modules.
• Document system changes and maintain accurate records.
• Deliver training and guidance to end‑users on SAP functionalities.
• Work closely with stakeholders to ensure SAP solutions meet business goals.

Required profile

• Experience working with SAP systems in a support or analyst capacity.
• Proven ability to triage issues to the correct department or person.
• Strong problem‑solving skills to address technical challenges.
• Effective communication skills for collaboration with teams and stakeholders.
• Ability to adapt to a busy environment and manage multiple priorities.

Required skills

• SAP

What we offer

• Salary between £40,000 and £50,000 per year, dependent on experience.
• Permanent contract based in Manchester.
• Hybrid working model.
• Additional benefits package.