Secretary (Band 3) – Royal Victoria Hospital

About the role

This permanent Band 3 Secretary position supports the Surgery & Specialist Services Directorate at Royal Victoria Hospital, Belfast. The role provides essential administrative assistance to clinical teams, ensuring smooth day‑to‑day operations within a busy hospital environment.

Key responsibilities

• Manage incoming and outgoing correspondence, including telephone calls and emails.
• Maintain accurate patient and clinical records in line with NHS standards.
• Schedule appointments, meetings and theatre lists for surgical staff.
• Prepare and distribute minutes, reports and other documentation.
• Handle enquiries from patients, visitors and external partners.
• Ensure filing systems are up‑to‑date and compliant with data protection policies.
• Support flexible working arrangements and respond to ad‑hoc administrative requests.

Required profile

• Minimum GCSE level qualifications (or equivalent).
• Previous experience in an administrative or secretarial role, preferably within a healthcare setting.
• Strong organisational skills and the ability to prioritise tasks.
• Excellent written and verbal communication skills.
• Commitment to delivering high‑quality service in line with NHS values.

Required skills

What we offer

• Band 3 salary range £24,937 – £26,598 per annum.
• Permanent contract with opportunities for flexible working from day one.
• Professional development and training within the NHS.
• Supportive team environment in a leading teaching hospital.