Store Colleague – Bournemouth

About the role

A Store Colleague in Bournemouth plays an active role on the shop floor, helping customers feel valued and supported while keeping the store running smoothly. The role suits someone who enjoys a fast-paced retail environment, wants to learn new skills and build a strong foundation for their future career.

Key responsibilities

• Deliver a positive, welcoming experience for customers, giving support and product information where needed
• Help achieve team sales objectives by identifying customer needs, recommending suitable products and promoting complementary items
• Maintain high standards of customer service and presentation across the shop floor, keeping fixtures, displays and stock areas clean and organised
• Replenish stock so products are available and correctly displayed in line with company standards
• Complete operational tasks such as processing transactions, cash handling, stock processing and preparing deliveries
• Use in-store technology and systems to support customer enquiries and daily operations
• Follow company policies, procedures and health and safety requirements, and work collaboratively with colleagues
• Support with additional duties as reasonably required

Required profile

• Ability to adapt approach and communication style to different people and situations
• Good organisational skills and ability to manage tasks effectively
• Willingness to learn new skills and follow company processes
• Desirable: a genuine passion for brands, trends and products, a proactive attitude, strong attention to detail, self-motivation and a commitment to personal development