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Store Operations Manager – High Volume Retail

Zachary Daniels · Manchester

Senior 45,000 - 60,000 GBP/year 🇬🇧 English

Job description

About the role

This position leads a busy, high‑volume retail store in Manchester, ensuring strong sales performance, excellent customer service and top‑class operational standards. You will motivate a large management team, drive productivity and maintain a safe, well‑organised environment where customers shop with confidence.

Key responsibilities

  • Drive high‑volume sales, profit and KPI performance across the whole operation.
  • Lead, coach and develop large retail teams to deliver exceptional customer service daily.
  • Create a culture focused on pace, productivity, accountability and operational excellence.
  • Ensure stock availability, replenishment and merchandising standards to maximise sales opportunities.
  • Analyse trading reports and performance data to identify improvement opportunities.
  • Manage labour, costs and resources effectively while maintaining service standards.
  • Maintain compliance, Health & Safety and operational processes to the highest standards.
  • Support peak trading periods by keeping the store efficient in a fast‑moving environment.
  • Build a high‑performing management team through coaching, succession planning and development.

Required profile

  • Current experience as a Store Operations Manager, Operations Manager, Store Manager or Senior Retail Manager in a high‑volume retail environment.
  • Proven track record of managing high‑volume sales and delivering strong commercial results.
  • Experience leading large teams in a fast‑paced retail setting.
  • Strong operational management skills with a focus on efficiency, productivity and execution.
  • Passion for delivering outstanding customer service while maintaining operational excellence.

Required skills

    Questions fréquentes

    Le salaire proposé pour ce poste est de 45-60k GBP par an. Le détail figure dans l'annonce.
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    Published 2 months ago

    41 views · 0 interested

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    Zachary Daniels

    Manchester