Student Records and Finance Assistant

About the role

This permanent, full‑time position sits within a well‑established team at University College Birmingham. You will support new and continuing students by providing clear advice on the range of funding options available for their studies and maintaining accurate student records in a highly regulated environment.

Key responsibilities

• Provide advice and guidance on student funding options and eligibility.
• Maintain and update student financial and academic records using multiple database systems.
• Ensure compliance with safeguarding, PREVENT agenda and higher‑education funding regulations.
• Collaborate with student services and finance teams to resolve queries promptly.
• Support the administration of student finance processes and documentation.

Required profile

• Strong attention to detail and accuracy.
• Clear, sensitive communication skills, both written and verbal.
• Understanding of post‑16 and higher‑education environments.
• Ability to work effectively in a fast‑paced, team‑oriented setting.

Required skills

• Database systems

What we offer

• 29 days of paid annual leave plus 12 bank holidays and concessionary days.
• Generous employer pension contribution (20.9%).
• Subsidised private healthcare with digital GP service.
• Employee Assistance Programme covering counselling, financial wellbeing and bereavement support.
• Annual health MOTs with a registered nurse.
• Professional qualification sponsorship and staff development opportunities.
• Salary‑sacrifice schemes, heavily‑subsidised on‑site parking, hybrid working and free on‑site gym membership.