Telesales Executive – Hybrid (3 days office, 2 remote)

About the role

DPD is seeking a motivated Telesales Executive to join its fast‑paced, £2 billion turnover business. Working from the Smethwick head office on a hybrid schedule (three days in the office, two days remote), you will help generate high‑quality appointments for Field Sales Executives and contribute to the company’s sustainability goals.

Key responsibilities

• Identify new business opportunities and gather comprehensive prospect information.
• Contact potential customers, secure commitment to appointments and achieve daily/weekly targets.
• Maintain accurate records of shipping requirements and contact details in Salesforce.
• Liaise with Field Sales Executives and Sales Managers to ensure smooth hand‑over.
• Promote DPD products and services, highlighting benefits to prospects.

Required profile

• Prior outbound calling experience (B2B or B2C).
• Outstanding verbal and written communication skills.
• Strong telephone manner, high attention to detail and excellent listening.
• Self‑motivated, resilient and target‑driven.
• Ability to engage key decision‑makers and demonstrate DPD’s core values.

Required skills

• Salesforce (CRM) proficiency.

What we offer

• Competitive salary of circa £26,400 per year plus commission.
• Hybrid working model (3 days office, 2 days home).
• Job security, comprehensive tools and training from day one.
• Generous benefits package, including the promise of never working on your birthday.
• Opportunities for career progression within a leading parcel delivery company.