Transport Coordinator – Logistics & Operations

About the role

We are seeking a Transport Coordinator to support the day‑to‑day running of transport, production and customer service operations for a leading industrial packaging manufacturer. The role is fast‑paced and requires juggling multiple priorities while ensuring smooth logistics across sites.

Key responsibilities

• Plan daily transport routes and coordinate collections.
• Liaise with production teams, customers, drivers and third‑party hauliers.
• Process transport documentation and maintain accurate records.
• Manage driver hours, vehicle checks and fleet administration.
• Monitor customer KPIs and produce regular performance reports.
• Organise product transfers between sites.
• Support accounts with month‑end administration when required.

Required profile

• Minimum five years’ B2B customer service experience.
• Previous experience in transport, logistics or production coordination.
• Strong organisational ability and attention to detail.
• Ability to work independently in a busy environment.
• Professional communication with a proactive, solutions‑focused approach.

Required skills

• Microsoft Excel.
• Sage (desirable).

What we offer

• Full‑time permanent role, Monday‑Friday 8:00 am‑5:30 pm (early finish Fridays when possible).
• £30,000 per annum salary.
• 5 % annual performance bonus and a Christmas bonus.
• Private medical insurance after 12 months.
• Company pension scheme.