1st Line Support Technician – Hybrid (Fareham)

Spectrum IT Recruitment · Fareham

Hybrid 26,000 GBP/year 🇬🇧 English

Microsoft Office 365 CompTIA A+ MTA

Job description

About the role

We are seeking a motivated 1st Line Support Technician to join a leading cloud solutions provider in Fareham. The role is hybrid, offering hands‑on experience with cutting‑edge Microsoft technologies and clear pathways for professional growth.

Key responsibilities

Provide first‑line technical assistance to internal and external users.
Troubleshoot hardware, software and network issues.
Maintain and support Microsoft Office 365 environments.
Document incidents and resolutions in the ticketing system.
Collaborate with senior engineers to resolve escalated problems.

Required profile

Strong communication skills and ability to analyse issues.
Competent PC user with solid Microsoft knowledge.
Motivation to develop technical expertise and obtain certifications.

Required skills

Microsoft Office 365.
CompTIA A+ certification (or equivalent).
MTA (Microsoft Technology Associate) in infrastructure.

What we offer

Comprehensive training and mentorship.
Opportunities to achieve Microsoft certifications.
Clear career progression within a fast‑growing company.
Hybrid working arrangement.

Questions fréquentes

Le salaire proposé pour ce poste est de 26k GBP par an. Le détail figure dans l'annonce.

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Published 2 months ago

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Spectrum IT Recruitment

Fareham

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