Account Executive, Mid-Market

About the role

Figma is looking for an Account Executive, Mid-Market to drive sales and maximize revenue with our customers. This full‑time, hybrid role in London focuses on building relationships with key decision‑makers and delivering innovative solutions across our product suite.

Key responsibilities

• Create and manage a pipeline of Mid‑Market accounts from inbound and outbound activity to consistently meet or surpass sales targets.
• Apply effective discovery and value‑selling techniques to build and strengthen relationships with key decision‑makers in both new and existing customers (500‑5000 FTEs).
• Align with executives on business challenges and gain sponsorship for enterprise‑wide deployments, identifying where Figma’s roadmap and innovations fit in the long term.
• Conduct thorough analysis to create account plans that outline company priorities and initiatives, multi‑threading at senior level to build on expansion opportunities.
• Manage a book of business by tiering accounts and initiating techniques to save contractions.
• Co‑create with cross‑functional partners to expertly position Figma, drive deals forward and ensure customer success.
• Leverage opportunities to advance executive‑level relationships through in‑person meetings and networking opportunities.

Required profile

• Experience closing sales for a software or SaaS business with a book of customers (<5000 FTEs), selling to executives.
• Consistent performance meeting pipeline generation targets for net new business.
• Demonstrated experience successfully managing complex sales cycles (3‑9 months).
• A sales methodology and process that creates value for customers.