Admin Assistant – Care Home

About the role

Join a leading care home provider as an Admin Assistant, supporting daily operations and helping create a welcoming environment for residents, families, and staff. You will be the first point of contact for visitors and callers, ensuring smooth communication across the site.

Key responsibilities

• Answer incoming calls and direct enquiries professionally.
• Maintain and organise physical and digital files.
• Provide administrative support to managers and care teams.
• Greet visitors, residents and families, offering tours of the facility.
• Assist with resident engagement activities and general front‑of‑house duties.

Required profile

• Ability to multitask in a busy environment.
• Confident telephone manner and strong interpersonal skills.
• Genuine interest in the wellbeing of residents and their families.
• Positive, people‑focused attitude.

Required skills

• Computer literacy (basic office software).

What we offer

• Competitive hourly rate of £15.
• Free training and development opportunities.
• Wellbeing and support tools.
• Retail discounts, referral bonuses and employee recognition schemes.
• Workplace pension with employer contributions starting at 3%.