Admin Support Officer – Housing (Temporary, Hybrid)

About the role

We are looking for an organised and proactive Admin Support Officer to provide temporary support to the Voids Team within Repairs Operations. The role will help ensure smooth administrative processes and contribute to the efficient turnaround of void properties.

Key responsibilities

• Contact energy suppliers to arrange closure of utility accounts for void properties.
• Liaise with suppliers to settle outstanding balances or debts.
• Raise and manage work orders through the in‑house repairs management system.
• Maintain accurate records and update internal databases and systems.
• Provide general administrative support to the Voids and Repairs Operations teams, including document management, correspondence and data entry.
• Respond to enquiries and assist colleagues with ad‑hoc administrative duties, ensuring tasks are completed accurately and on time.

Required profile

• Previous experience in an administrative or business support role.
• Experience in housing, repairs, maintenance or property environments is beneficial but not essential.
• Strong organisational skills with excellent attention to detail.
• Confident communicator able to liaise professionally with external organisations and stakeholders.
• Ability to manage multiple tasks, prioritise workload and work flexibly in a busy operational team.

Required skills

• Proficiency with Microsoft Office applications.