Administration Coordinator – Long‑term Temp to Permanent

About the role

This full‑time Administration Coordinator position supports a national company at its Exeter site. It is a long‑term temporary role with the potential to become permanent, offering stable hours and a clear career path.

Key responsibilities

• Monitor engineers daily using TomTom Tracking and maintain the Planner Group.
• Record engineer absences and make daily calls to update job status and plan the day’s work.
• Answer all incoming calls within three rings and allocate breakdowns and jobs to the appropriate engineers.
• Communicate regularly with customers, providing updates on job progress and engineer attendance.
• Liaise with suppliers, chase and approve third‑party job sheets, and manage quotations and CS orders.
• Track work‑in‑progress lists, ensure parts deliveries are planned, and produce invoice reports for customer‑specific reporting.
• Open service reports, chase missing supplier invoices or parts, and create interrupted service reports for invoicing.
• Produce a monthly consolidation of all invoices and resolve service‑report errors related to van stock.

Required profile

• Excellent written and oral communication skills.
• Strong planning, organising and prioritising abilities.
• Ability to work both independently and as part of a team.
• Previous experience in a customer‑service office environment.
• Commercial awareness and decision‑making under pressure.

Required skills

• Microsoft Word
• Microsoft Excel
• Proficient use of Internet browsers
• Familiarity with TomTom Tracking system

What we offer

• Hourly rate of £14.60
• Weekly pay and long‑term role with potential for permanent employment
• 25 days holiday plus 8 bank holidays
• Accrued holiday entitlement
• Free on‑site parking
• Pension contribution