Administration Team Leader – £39k + Great Perks!

About the role

We are seeking an experienced and proactive Business Services Team Leader to join our client in Poole. The role involves leading a small team and overseeing high‑quality administrative, governance and operational support across the organisation.

Key responsibilities

• Lead, motivate, and develop a team of three staff.
• Oversee business support services including administration, governance, and compliance.
• Act as Clerk to Authority meetings (agenda preparation, minute‑taking, statutory records).
• Serve as a key contact for members, stakeholders, and partner authorities.
• Ensure compliance with policies, procedures and legislation (including GDPR and Health & Safety).
• Develop and maintain policies, procedures and governance frameworks.
• Lead data protection and information governance initiatives.
• Support member induction, appraisals and engagement initiatives.
• Monitor service delivery and drive continuous improvement.
• Support organisational projects and cross‑functional initiatives.

Required profile

• Organised and motivated professional with experience in business support, governance or administration, preferably within the public sector.
• Experience leading or supervising a small team.
• Strong organisational skills and ability to manage multiple priorities.
• Excellent written communication skills (reports, policies, minutes).
• Experience working with governance, compliance or policies.
• Strong stakeholder management and interpersonal skills.
• High attention to detail and commitment to accuracy.
• Knowledge of data protection and information governance principles.

Required skills

What we offer

• Local Government Pension Scheme (15% employer contribution).
• 26 days annual leave (rising to 30 with service).
• Annual salary progression and national pay awards.
• Flexible working (flexitime & TOIL).
• Free parking.
• Wellbeing support and initiatives.