Administrator – Care Home

About the role

We are looking for a well‑organised, dynamic Administrator to join the team at Fitzwilliam House Care Home in Cottenham. You will play a key part in keeping the home running smoothly and supporting both staff and residents each day.

Key responsibilities

• Maintain and improve administration systems and procedures.
• Handle petty cash, banking, invoicing and ordering tasks.
• Process timesheets to ensure accurate and timely payroll.
• Support meetings by taking minutes and preparing notes.
• Assist the Home Manager with daily and weekly reporting for senior management.
• Facilitate admissions, discharges and related documentation.
• Answer telephone calls, welcome visitors and provide front‑desk support.
• Help with recruitment, training and supervision administration.
• Record and report staff absence and sickness.
• Attend team meetings and training for personal development.

Required profile

• Intermediate IT proficiency with Word, Excel and Outlook.
• Excellent customer‑facing and communication skills.
• Experience in a fast‑paced, varied environment.
• Accurate verbal and written communication.
• Eligibility to work in the UK and GCSEs (or equivalent) in English and Maths.

Required skills

• Word
• Excel
• Outlook

What we offer

• Hourly rate of £15.06 (up to £15.61 depending on experience).
• 30 hours per week, Monday‑Friday, 8:30 am‑3:00 pm.
• 28 days holiday including bank holidays.
• DBS certificate paid for by Excelcare.
• Refer‑a‑friend scheme (£500 per successful referral).
• Contributory pension, annual salary review and long‑service awards.
• Comprehensive induction programme and ongoing training.