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This job expired on 25/09/2026. It no longer accepts applications.
Administrator Clerk – Customer Service & Operations Support
CPI SELECTION · High Wycombe
Job description
About the role
We are seeking two organised and proactive Administrator Clerks to join a leading provider of domestic and commercial heating, electrical and renewable energy services. The role combines customer‑facing complaint handling with operational administration, supporting both the franchise network and field engineers.
Key responsibilities
- Provide administrative support for customer complaints and act as the first point of contact for the franchise network.
- Manage enquiries, schedule appointments, coordinate engineers’ visits and re‑book missed appointments.
- Order parts, monitor outstanding requirements and maintain accurate records using Excel and internal systems.
Required profile
- Previous administration experience in a busy office environment.
- Strong customer service and communication abilities.
- High attention to detail and ability to work under pressure.
Required skills
- Microsoft Excel (spreadsheets, filters, data management).
What we offer
- Hourly rate of £12.71.
- Up to 40 hours per week with occasional weekend work.
- Temporary contract with the possibility of permanent employment.
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CPI SELECTION
High Wycombe
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