Administrator – Exeter (6‑month contract)

About the role

This is a full‑time, six‑month contract position based in Exeter, supporting the Service Centre with administrative, customer‑service and operational tasks. The role ensures accurate data handling, smooth day‑to‑day operations and high levels of customer satisfaction.

Key responsibilities

• Answer inbound telephone calls professionally and log enquiries, complaints and service requests in Salesforce.com.
• Maintain strong relationships with internal and external customers and assist Credit Control with debt queries.
• Perform data checking, validation and updating of spreadsheets and transfer information into bespoke software applications.
• Process documentation requests, maintain records in Salesforce and manage office supplies.
• Support daily driver debriefs, monitor waste collection rounds and reallocate work to improve efficiency.
• Operate the weighbridge, record tickets and upload photographs and documentation.
• Ensure compliance with health & safety policies and participate in required training.
• Assist the Administration Coordinator and management team with ad‑hoc projects.

Required profile

• Proactive, detail‑oriented individual capable of working independently.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple priorities in a fast‑paced environment.

Required skills

• Experience using Salesforce.com for data entry and customer service.
• Strong competence with Microsoft Excel and spreadsheet data validation.

What we offer

• Competitive pay of £13.22 per hour (PAYE).
• 40‑hour work week on a fixed‑term contract until December.
• Opportunity to develop administrative and operational expertise within a dynamic service centre.